Screen sharing is usually done through the use of a graphical terminal emulator (a program that emulates a video terminal through a shell or text terminal) that allows the other user or users to access the display of a computer and to see the contents of a user’s display the same way the original user does. This includes sharing any application from the presenter’s computer such as web browsers, documents, spreadsheets, etc. Screen sharing technology enables us to share desktop content from our computers in real-time over the Internet to other people. Screen sharing and remote desktop software have greatly contributed towards the development of telecommuting, web collaboration, and remote support technologies.

Screen sharing software as we know it today has evolved from basic remote log-in technology to become a major component of how businesses operate, and has changed the landscape of how corporations all over the world operate. HistoryĮven though the technology that allows users to remotely share their screen has existed for quite a long time, it was only in the last two decades or so that this technology has gained major traction in the corporate environment due to the many benefits and its safety and ease of use. It is a great way to have a business meeting without spending the time and money involved with traveling. Businesses use screen sharing software for online meetings, trainings, web conferencing, sales demos, and other collaboration purposes. This is used for much more than just remote assistance. Anything that the presenter sees on their or any action they take, is then visible to the remote viewer on their own desktop in real-time. Screen Sharing is a network-based technology that allows a user to transmit and share the desktop content from their computer screen on to the screens of other connected users. Wouldn’t it have been so much simpler if you could have shown the problem directly to the IT support technician? Naturally it would have made the technician’s job a lot easier as well. Think of all the time and confusion that could have been saved in the past when PC support problems had to be explained over the phone.

Online screen sharing for support